Cancellation policy

At ANDIM, we understand that plans can change. If you need to cancel your order, we're here to assist you. This Cancellation Policy outlines the process for cancelling orders and provides important details. Please review this policy carefully.

1. Order Cancellation:

You have the option to cancel your order on the application if it has not been processed for shipping. We strive to make the cancellation process as straightforward as possible.

2. How to Cancel an Order:

  • To cancel an order, please contact our Customer Service team at [support@andim.in] as soon as possible.
  • Provide your order number and the reason for the cancellation request.
  • Our team will guide you through the cancellation process and provide you with further instructions.

3. Cancellation Eligibility:

  • You may cancel your order if it has not been processed for shipping. Once the order has been shipped, it is no longer eligible for cancellation.
  • Orders that have already entered the shipping process cannot be cancelled.

4. Refund for Cancelled Orders:

  • If you cancel your order before it has been processed for shipping, a full refund will be issued to the original payment method used for the purchase.
  • Refunds for cancelled orders will be processed within [4-7] days.

5. Contact Us:

If you have any questions or need assistance with our Cancellation Policy, please reach out to our Customer Service team at [support@andim.in]. We're here to ensure your experience with us is convenient and satisfactory.